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Insights on In-Site Searching |
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| Larry L. Constantine | |
 Application
Note [#107]: 2000 | Adobe .PDF File: about 174K. |
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| Abstract: The search box is an all but universal feature on Web sites and an integral aspect of the Internet shopping experience, yet searching within sites is often frustrating and fruitless. This note shows why searching so often fails and considers the alternative solutions. It argues that the best way to help your visitors succeed is to keep them from searching. | |
| Keywords: usability, user interface design, usage-centered design, metaphor, abstraction, shopping cart, object-oriented user interfaces | |
| Application note published on the Web April 2000. | |
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Application
Note [#107]: 2000 | Adobe .PDF File: about 174K. |
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| Related Documents: Metaphor [#108] | |
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Note: Links are encouraged; please link to this page, not to the .PDF file. |