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What Do Users Want? Engineering Usability into Software
  Larry L. Constantine
  Get/download .PDF FileReprint [#101]: 1995, rev. 2000 | Adobe .PDF File: about 431K.
  Abstract: Basic early introduction to usage-centered design with essential use cases, revised to reflect evolving terminology and concepts. Outlines the core process and illustrates the function of user roles, essential use cases, content models, and navigation maps in shaping user interface designs. Also considers the role of user interface standards and guidelines and usability testing. Basic usability principles are introduced.
  Keywords: user interfaces, usability, essential use cases, usage-centered design, process, software engineering
  Reprinted and revised (January 1999, June 2000) from Windows Tech Journal, December 1995.
  Get/download .PDF FileReprint [#101]: 1995, rev. 2000 | Adobe .PDF File: about 431K.